Bachuwa Law — Consumer Protection
How a consumer protection law firm cut case processing time by 60% with AI-powered intake and document automation.
The Challenge
Bachuwa Law's manual client intake process took 3-5 days per case. Document processing was entirely manual, case routing depended on individual attorneys' availability, and client satisfaction scores averaged 3.2 out of 5. The firm was losing potential clients during the lengthy intake window.
The Solution
WhateverAI deployed a full vertical CRM built on its agent orchestration platform: dynamic intake forms that adapt to the case type, configurable workflows that move each case through its required stages, automated case routing based on attorney expertise and capacity, an AI-powered email layer that classifies incoming mail and drafts outgoing replies, a document intelligence agent that extracts key information from uploaded files, and an analytics dashboard that surfaces bottlenecks before they cost the firm money. Same engine, configured for legal.
The Impact
60%
Reduction in case processing time
80%
Faster client intake
4.7/5
Client satisfaction (up from 3.2)
2x
More cases handled per attorney
What They Said
"WhateverAI transformed how we handle cases. What used to take days now happens in hours. Our clients notice the difference."
Managing Partner, Bachuwa Law
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